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Booking Terms and Conditions
The sending of the online booking
form (or by fax, mail, or by phone) confirms your
acceptance of the terms and conditions set out below
and shall be binding by all the persons stated on the
booking form. Each booking will be confirmed
by the owner as soon as reasonably possible after
receipt of the signed booking form and appropriate
non-refundable deposit. This shall be £100 (or US$180)
for each week booked. All bookings made less than 60
days before departure are payable in full. After
receiving a confirmation, and the deposit paid, the
party leader on the booking form will be responsible
on behalf of all members of the party for the total
rental price of the property, as agreed. Any
remaining balance of the rental cost must be paid at
least ten weeks prior to your departure. If
the full balance of the rental cost is not paid as in
accordance to these terms, we will reserve the right
to cancel your booking and the reservation
deposit will be forfeited.
Security Deposit
By reserving our home and payment of the rental rate,
you confirm your acceptance to pay for any damages of
any kind caused by your occupancy of the property.
The cost of repairs and/or replacement will be
deducted from your security deposit. The
Security deposit of £125 is fully refundable
within 28 days after your check out date,
providing there are no claims against it. In the
event of excess damage of any kind, excessive cleaning
costs by our management company or their agents or
excessive use of electricity (caused by
leaving outside doors open with the air conditioning
on) the person (s) on the reservation will be held
responsible for all additional costs which exceed the
security deposit
Cancellations
Providing the villa owners receive written notice of cancellation
not less than 10 weeks prior to the actual
reservation start date, the person (s) on the
reservation will not be liable to pay the balance.
It is the responsibility of the person responsible for
the reservation to ensure that the signed cancellation
letter reaches the owner. The reservation deposit
will be forfeited. If the cancellation is
received after the 8 weeks prior to the start of
the reservation, the responsible party is liable for
the full balance of the rental. If the owner is
successful in re-letting the property for all or part
of the original reservation, then whatever is
recovered will be refunded.
Swimming Pool
Non-swimmers and Children under the age of 18 must
take care when using the swimming pool and must be
accompanied and supervised by a capable adult. All
occupants will use the swimming pool, AT THEIR OWN
RISK & NO DIVING IN
AND
AROUND THE POOL IS PERMITTED.
No glassware is permitted in the pool area, please utilise the plastic
items provided.
Liability or Force Majeure
Neither the owner nor the employees nor anyone
directly or indirectly connected with the setting up
of the holiday shall be liable for any loss, injury,
damages, to any person or property of the client or
additional expense, delay or inconvenience which may
be occasioned either by any defect in any vehicle,
appliance or equipment or through the acts, defaults
or omission, of any company, firm or persons engaged
in providing transport or other facilities or services
in connection with the holiday or caused by force
majeure events such as flight delays or cancellations,
adverse weather conditions, strikes, fire, flood or
any other event beyond their control.
Insurance
It is
the client’s responsibility to take out adequate
holiday insurance for all members of its party. In the
event of a client becoming ill during the holiday, all
holiday expenses are the client’s responsibility and
the owner will not be liable for refund, either
partial or total, of the passage or accommodation
paid. You are strongly advised to take out an
insurance to cover your complete trip from the
UK (or
wherever) until your return.
The Accommodation
The
accommodation booked cannot be sublet, shared or
assigned and the clients shall occupy the villa in
quiet and dignified manner, protecting all contents
against damage, loss or theft. The client is
responsible for making good any damage caused by him
or her. In cases of any wilful damage or loss the
owner reserves the right to cancel any arrangements
made with the client without notice or compensation.
All
reasonable steps will be taken to ensure that the
villa is maintained to a high
standard and that client is accommodated in the
villa that is confirmed. Should the villa become
uninhabitable or unavailable through accident or other
unforeseeable reason the client will be offered an
alternative villa and every effort will be made to
ensure that such accommodation is of a similar or
better standard. If this is not acceptable rental
payments will be refunded in full.
In
case of complaint or questions on the villa
Whilst it is unlikely that you should have a
complaint about our holiday home, occasionally things
may go wrong. Should there be any questions or should
any unexpected problems arise relating to the
premises, the Client must contact the
Management Company as soon as possible and they will
endeavour to rectify the matter. We will not accept
liability for any dissatisfaction or other complaint
not reported to our ‘Management Company’ during your
stay. Contact details will be sent to the Client prior
to arrival and these can also be found in the ‘House
Manual’ at the villa. Clients should familiarise
themselves with the manual upon arrival.
Website/Brochure Information
All
brochure or website information is made in good faith
and every care taken to ensure their accuracy, but no
liability will be accepted for any error, mistakes, or
omissions, which may arise.
Smoking & Pets
For
safety reasons and out of consideration for future
guests please refrain from smoking inside the villa.
Pets are not allowed.
Availability
The
premises will be available for occupation from 4.00 PM
on the first day of the rental period and must be
vacated by 11.00 am on the day of departure, unless
otherwise agreed.
Please note:
Our home is strictly
NO SMOKING and NO PETS.
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